USERS DESKTOP HAS NO ICONS OR TASKBAR....HELP

Initially users desktop environment was blank. To address this problem the follow steps were used:
Pressed CTRL+ALT+DEL to access the task manager.
Clicked File\New Task, typed explorer in the preceding text box.
Explored to Documents & Settings\%username%\Desktop to verify users desktop environment.

After verifying environment, reviewed startup options using msconfig:
1. Pressed CTRL+ALT+DEL selected ‘Log Off’.
2. Logged on as PCAdmin
3. Start\Run, typed msconfig.
4. unchecked all non-standard applications.
5. Reviewed application log for errors. Errors were made for Quick browser
6. Uninstalled correlating applications, (gxqctf.exe, quickbrowser.exe)
7. Reboot

User has since informed me that she cannot click on any buttons in any web page. This was cause by browser settings. I have been informed of any security policies concerning changes to the IE security. Changed them to default of Medium based on this logic.
Open IE.
Tools\Internet OptionsSelect security Tab, changed setting to Medium.