Q327101 error message

Error Message Details:
Windows has detected that one or more protected core system files (kernel) on your computer have been modified. The Service Pack contains updated versions of those files, which work to provide a stable environment for your programs. Due to this modification, the Service Pack will not be installed.

If you've created a custom boot screen then you'll see an error code Q327101 and you'll have to edit your boot.ini and get rid of your /KERNEL switch.


To resolve this problem, follow these steps:
1. Click OK to close the error message.
2. Click Start, click Run, and then type appwiz.cpl in the Open box.
3. Click the program that customizes the startup graphics, and then click Remove.
4. Restart your computer, and then try to install SP1 again. If the problem persists, go to step 5.
5. On the desktop, right-click My Computer, and then click Properties.
6. Click the Advanced tab, and then click Settings under Startup and Recovery.
7. Under System Startup, click Edit.

The Boot.ini file opens in Notepad.
Locate and then delete the /KERNEL= switch.
Save and then close the Boot.ini file.
Restart your computer.
Try to install Windows XP SP1.